Welcome to Fanatics Shop’s FAQ page! We’ve compiled answers to the most common questions about our stylish menswear, team apparel, and shopping experience. Can’t find what you need? Contact our friendly team at [email protected].
About Fanatics Shop
Who is Fanatics Shop for?
We cater to style-conscious men and sports fans worldwide who appreciate quality apparel with efficient delivery. Our customers range from professionals needing dress shirts to casual wear enthusiasts and die-hard NFL/NBA/NHL/MLB fans looking to show team spirit.
What’s special about your products?
We offer versatile menswear that blends comfort with style, from premium Dress Shirts to cozy Flannels, plus official licensed team apparel. All items are carefully packaged to arrive in perfect condition, whether you’re ordering a single belt or a complete outfit.
Product Questions
Do you carry plus sizes or tall sizes?
Our size ranges vary by product category. Check individual product pages for available sizes. We’re constantly expanding our size offerings based on customer demand.
Are your Printed Tees and team apparel officially licensed?
Yes! All our NFL, NBA, NHL and MLB apparel is officially licensed merchandise. Our Printed Tees feature original designs that meet quality standards.
How do I care for my Fanatics Shop clothing?
Care instructions vary by fabric type. Generally, we recommend:
– Machine wash cold with similar colors
– Tumble dry low or hang dry
– Iron on appropriate setting if needed
Specific care labels are attached to each garment.
– Machine wash cold with similar colors
– Tumble dry low or hang dry
– Iron on appropriate setting if needed
Specific care labels are attached to each garment.
Ordering & Account
What payment methods do you accept?
We accept: Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
How can I track my order?
You’ll receive a shipping confirmation email with tracking information once your order leaves our Dalton, GA warehouse. Use this to follow your package’s journey with DHL, FedEx, or EMS.
Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to modify/cancel, email [email protected] immediately with your order number. We’ll try our best if your order hasn’t entered processing.
Shipping & Delivery
What are my shipping options?
We offer two convenient options:
1. Standard Shipping ($12.95): 10-15 business days via DHL/FedEx with tracking
2. Free Shipping: 15-25 business days via EMS (orders over $50)
1. Standard Shipping ($12.95): 10-15 business days via DHL/FedEx with tracking
2. Free Shipping: 15-25 business days via EMS (orders over $50)
Do you ship internationally?
Yes! We ship worldwide except some Asian and remote areas. Shipping times may vary by destination.
Why does delivery take 10-25 business days?
We prioritize careful order processing (1-2 days) and affordable shipping rates. For faster delivery, choose Standard Shipping. Remember, business days exclude weekends/holidays.
Returns & Exchanges
What’s your return policy?
We offer 15-day returns from delivery date. Items must be unworn, unwashed, with tags attached. Email [email protected] to initiate a return.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable method.
How long do refunds take?
Once we receive and inspect your return, refunds process within 5-7 business days. The timing depends on your payment provider.
Still Have Questions?
Our customer support team is happy to help! Email us at [email protected] and we’ll respond within 24 hours.
Pro Tip: Combine multiple items (like our Flannel Shirts with Banded Bottom pants) to qualify for free shipping while refreshing your wardrobe!